SHIPPING & RETURNS
Sales Period & Processing Time
Our usual processing time is typically 1-3 business days during non-peak periods. Please note that processing time may be extended during the sales period due to a high volume of orders. Processing time is not the same as transit time.
Transit Time
LOCAL: EUR 4.99€ (Transit time: 2-3 business days)
Free shipping for orders over EUR 75€
Germany
ZONE 1 EU: EUR 12€ (Transit time: 2-5 business days)
Free DHL shipping for orders over EUR 80€
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic
Non-EU EUR 20€
DHL shipping for orders over EUR 85€
Liechtenstein, Switzerland
ZONE 2: EUR 13€ (Transit time: 2-5 business days)
Free DHL shipping for orders over EUR 80€
Italy, Slovakia, Slovenia, Spain, Hungary
Non-EU EUR 13€
Andorra, United Kingdom, San Marino, Sweden, Vatican City
ZONE 3: EUR 13€ (Transit time: 3-5 business days)
Free DHL shipping for orders over EUR 80€
Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus
Non-EU EUR 20€ (Transit time: 3-8 business days)
Free DHL shipping for orders over EUR 80€
Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, Macedonia, Moldova Rep., Montenegro, Norway, Serbia, Ukraine, Belarus
ZONE 4: EUR 30€ (Transit time: 6-12 business days)
Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Tunisia, Turkey
ZONE 5: EUR 33€ (Transit time: 6-15 business days)
Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, China, India, Indonesia, Iraq, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan, United Arab Emirates, Vietnam
ZONE 6: EUR 44€ (Transit time: 8-15 business days)
Anguilla, Angola, Antigua (Barbuda), Equatorial Guinea, Argentina, Aruba, Ethiopia, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Bonaire, Botswana, Brazil, Burkina Faso, Burundi, Chile, Costa Rica, Dem. Rep. Congo, Dominica, Dominican Republic, Ecuador, El Salvador, Eritrea, Falkland Islands, Fiji, Guyana, French Polynesia, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Haiti, Honduras, Jamaica, British Virgin Islands, Cayman Islands, Cameroon, Cape Verde, Kenya, Kiribati, Colombia, Congo, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Montserrat, Mozambique, Namibia, Nauru, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Palau, Panama, Paraguay, Peru, Pitcairn, Réunion, Rwanda, Solomon Islands, Zambia, Samoa, Senegal, Seychelles, Sierra Leone, Zimbabwe, Somalia, St. Kitts and Nevis, St. Helena, St. Lucia, São Tomé and Príncipe, St. Pierre and Miquelon, St. Vincent, South Africa, Sudan, South Sudan, Suriname, Eswatini, Tanzania, Togo, Tonga, Trinidad and Tobago, Chad, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Wallis and Futuna, Central African Republic.
Some countries have longer transit times than others. The exact transit time can be viewed during the order process when selecting the shipping method.
Taxes, Customs and Processing Fees
International orders may be subject to customs fees in addition to shipping costs.
Order Tracking
Once we have processed your order(s), you will receive an email with the tracking information.
Lost / Missing Mail
You will receive a tracking number for your order once it has been processed to provide proof of shipment. We are not responsible for lost or missing mail.
Our Policy
We accept returns within 30 days of the delivery date.
Items must be in their original, unworn condition with all tags attached.
Sale items marked as “Final Sale” are not eligible for return.
For full details, please read our complete policy below.
How to Start a Return (Step-by-Step)
Contact Us: Send an email to [email protected] with your order number and the item(s) you wish to return.
Prepare Your Package: Securely pack the item(s) in their original packaging if possible.
Ship Your Item: Once your return is approved, we will provide you with the return shipping address.
Do I have to pay for return shipping?
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service, as we cannot be responsible for lost or damaged return packages.
How long does a refund take?
Once we receive and inspect your returned item, we will process your refund within 3-5 business days. Please note it may take additional time for the funds to appear in your bank account.
Can I exchange an item for a different size?
The fastest way to ensure you get the item you want is to place a new order for the correct size or color and separately return the original item for a full refund.
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